Asst, Sales Client Services
Employer: Entertainment Industry Employer
Location: Hartford, CT
Job ID: 62215
Job Description:
Maintain a high level of customer service for sales staff, customers and internal departments
Adhere to publishing/delivery deadlines consistent with the Company's commitment to quality and services to readers and advertisers
All aspects of the ad ordering process to include AIMS, CRM, PBS, TIM, Enterprise, Quickbase, Market Builder and Courant Homes Online
Processing and tracking ad material through Adwatch and HCLink
Act as liaison with other departments in regards to advertising ordered
Maintain open communication and effective workflow to the Client Services Reps
Have working knowledge of the sales reps advertisers to assure their customer's needs are met
Handle special or miscellaneous requests from sales staff as requested
Actively participate in the sales team meeting
Fill in for vacant sales territories or sales assistant positions by contacting frequent advertisers, maintaining their ad schedules and managing the territory
Troubleshoot and help solve speed bumps or other obstacles that slow or prevent the ordering process
Handle live customer telephone lines and walk in customers
Maintain outside vendor relationships
Help create a pleasant and productive work environment for yourself, those you work with and the customers
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