Film Coordinator, Programme & Guest Service
Toronto International Film Festival
Toronto, ONThis was removed by the employer on 5/6/2024 8:59:00 AM PST
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Full Time Job
We are currently hiring for the position of:
FILM COORDINATOR, PROGRAMME & GUEST SERVICES
Reporting to the Senior Manager, Programme & Guest Services, the Film Coordinator is responsible for providing exceptional service to the invited filmmakers, guests, and stakeholders of TIFF’s Official Selection lineup at the Toronto International Film Festival. Acting as a central hub and primary contact, this position will develop and maintain strong relationships with film teams to ensure a positive and streamlined guest experience and festival experience from initial invitation through to the conclusion of the Festival. Key responsibilities include film registration support, content and materials collection, guest hospitality coordination, and guest logistics coordination. Overall, this position works closely with relevant teams to ensure exceptional administrative and operational support for internal and external stakeholders.
RESPONSIBILITIES:
Shall include but not be limited to:
• Develop and maintain positive and productive relationships with guests including filmmakers, film teams, and other guest stakeholders
• Act as primary film guest contact while also serving as a primary liaison between the guest and internal TIFF teams
• Initiate and establish communications with assigned films and film teams once invited by Festival Programming
• Collect accurate information and required publicity materials for Festival films, to be used in TIFF’s printed and online/digital publications and platforms (i.e. film stills, trailers, synopses, credits, bios, headshots, etc.)
• Track the collection of materials ensuring that tracking documents are always up to date in order to be referenced by other internal teams
• Liaise with films in selection in order to confirm credit information, communicating all changes to internal teams in a timely manner
• Assist in auditing of official Festival publications including press releases, printed/online collateral, and all film webpages
• Liaise with internal and external teams to coordinate hospitality offerings including guest travel and accommodation logistics
• Confirm filmmaker, guest, and talent attendance at official TIFF events
• Assist in the coordination of official guest/talent participation at screenings, events, press opportunities, and other programming activities
• Provide on-site hosting and assistance to guests during the Festival as required
• Organize accreditation and related benefits for guests
• Build detailed guest itineraries as required
• Provide support for other festival guests as directed
• Maintain confidentiality of guest information and integrity of programming
• Provide consistent and accurate reporting to guests and to internal TIFF departments when required
• Provide a detailed Festival post mortem report
• Other coordination tasks and duties as assigned
JOB GRADE & SALARY:
• Job Grade (Seasonal)
• $23.00
TARGET CONTRACT DATES:
• June 17, 2024 - September 17, 2024
WORK LOCATION:
• Office Location: 350 King Street West, Toronto, ON M5V 3X5
• Weekly in-office requirements:
• Minimum 2 days (November to May)
• Minimum 3 days (June to October)
• Festival Office Requirements: Full Time during Festival
MINIMUM REQUIREMENTS:
• Minimum 2 years experience in arts and culture administration
• Understanding of Canadian and international film industries an asset
• Experience working for a film festival or large scale event an asset
• Experience with guest logistics or talent management an asset
• Experience booking hospitality arrangements for individuals or groups an asset
• Strong, effective, and professional communicator and strong interpersonal skills
• Excellent phone manner and written communication skills, as well as a knack for relationship building
• Enthusiastic, self-motivated, and open to working in a team environment
• Strong organizational and administrative skills with extreme attention to detail, diligent record-keeping, and the ability to effectively prioritize tasks
• Experience disseminating detailed information from stakeholders or clients in order to execute on instructions
• Strong computer and data management skills, including databases, CRMs, project management tools, internet research, Microsoft Office, Google Suite, and Artifax
• Enjoys fast-paced, multi-tasking work environment, with a willingness to adapt to shifting priorities and circumstances
• Demonstrates mature judgment, patience, professionalism, and diplomacy
• Ability to use discretion when handling confidential information
• Ability to handle challenging situations and people with a positive, problem-solving attitude
• Ability to both work independently and in a team environment
• Ability to maintain broad focus while attending to detail
• Committed to diversity, inclusiveness, and public accountability
• Committed to superior client servicing
• Adaptable to a flexible work schedule including some evenings and weekends to meet deadlines, as well as full availability for the entirety of Festival
• Additional language(s) an asset
HOW TO SUBMIT & APPLICATION DEADLINE:
• All applications must be submitted online through TIFF’s Career Centre.
• Please upload your cover letter and resumé as PDF(s), before the deadline of FRIDAY MAY 3, 2024.
CLOSING:
We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.
Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.
Please send any questions via e-mail only to careers@tiff.net.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net. We strive to provide reasonable accommodations whenever requested.